Refund & Return
Return, Replacement & Cancellation Policy
Return/Replacement Window:
Wrong/Defective Product → within 72 hours
Damaged/Missing Product → within 24–48 hours
How to Request:
Contact us at 📞 +91 9818868178 or 📧 info@captaingogo.comConditions:
Product must be unused, in original condition with invoice, packaging & tags.
Replacement subject to stock; else, full refund will be issued.
Refunds (including shipping charges) are processed within 30 days.
Non-Eligible Returns:
Wrongly ordered items
Used or tampered products
Requests made after the allowed time frame
Cancellations:
Allowed before shipping via your Captain Gogo account.
Once shipped, you may refuse delivery; refund will be made after deducting shipping charges.